Website: Banglalook (https://banglalook.com)
Operator: Banglalook Business Directory Platform
Effective Date: May 1, 2026
Last Updated: May 1, 2026
1. INTRODUCTION & OVERVIEW
Welcome to Banglalook (“we,” “our,” “us,” or “Banglalook”), Bangladesh’s premier local business directory operating across all 64 districts. Our core mission is to streamline business discovery, bridge communication between consumers and verified local service providers, micro-SMEs, and corporations, and empower local economic growth through technology.
This Privacy Policy outlines how Banglalook collects, stores, processes, uses, discloses, and safeguards personal and business information when you access or use our website (https://banglalook.com), mobile applications, user portals, administrative tools, or associated digital services (collectively, the “Platform”).
By accessing, browsing, registering an account, or listing a business on Banglalook, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our Platform or submitting personal and business information to us.
2. DATA CONTROLLER & CONTACT INFORMATION
Banglalook operates as the primary data controller for personal and business directory information collected through the Platform.
If you have any questions regarding this Privacy Policy, wish to exercise your data privacy rights, or need assistance regarding your listed business details, please reach out to our privacy compliance officer:
* Business Name: Banglalook Business Directory
* Official Website: https://banglalook.com
* General & Privacy Inquiries: support@banglalook.com
* Business Verification Support: listings@banglalook.com
* Direct Contact Phone: +880 1700-000000
* Registered Office Address: Level 5, Plot 12, Road 11, Banani, Dhaka-1213, Bangladesh
3. SCOPE OF THIS POLICY
This Privacy Policy applies to:
a) Business Owners & Representatives: Individuals or entities who submit business listings, verify company details, run directory advertisements, or interact with directory management tools on Banglalook.
b) Service Seekers & Consumers: Visitors and registered users who browse the directory, search for local service providers, leave reviews, or submit inquiry forms.
c) Site Visitors: Any individual who accesses or navigates any public URL under the banglalook.com domain.
4. CATEGORIES OF INFORMATION WE COLLECT
To maintain high data accuracy, fulfill user inquiries, and run a reliable multi-district directory, we collect the following categories of information:
A. Information Submitted Directly by Business Owners and Managers
– Official Business Identity: Business trade name, registered corporate name, year of establishment, and service descriptions.
– Contact Details: Official business telephone numbers, hotline numbers, primary business email address, and messaging handles.
– Physical Location & Mapping Data: Physical shop/office address, plot/road details, area, upazila, district, division, postal code, and geolocational coordinates.
– Regulatory & Verification Documents: Trade license numbers, Tax Identification Numbers (TIN), business registration certificates, or official authority delegation letters submitted solely for verification purposes.
– Media & Visual Content: Logos, storefront images, product galleries, menus, service lists, and promotional videos.
– Operational Data: Business operating hours, days of operation, accepted payment methods, and service availability.
B. Information Submitted Directly by Users & Consumers
– Account Registration Data: Full name, personal email address, mobile phone number, password, and profile picture.
– Directory Engagement Data: Customer reviews, star ratings, comments, direct business inquiry form submissions, and feedback.
– Communication Records: Correspondence sent to Banglalook customer support via contact forms, emails, or helpline calls.
C. Information Collected Automatically via Platform Usage
– Device and Browser Specifications: Internet Protocol (IP) address, operating system, browser type, device type (mobile, desktop, tablet), screen resolution, and hardware model.
– Technical Log Data: Timestamped access logs, system error logs, referring URLs, exit pages, clickstream data, search queries entered on the directory, and time spent on specific business pages.
– Geolocation Data: General geographic location (e.g., district-level or division-level location derived from IP address or device GPS with permission) to deliver localized local business results.
D. Information Collected via Cookies and Tracking Technologies
– Essential Cookies: Necessary for basic website functionality, secure login, and navigation.
– Analytics Cookies: Third-party tags (e.g., Google Analytics) used to analyze user traffic patterns, site speed, and navigation trends to improve overall performance.
– Preference Cookies: Used to remember user choices (such as preferred language or search filters) across browsing sessions.
5. HOW WE USE YOUR INFORMATION
Banglalook processes collected information strictly for legitimate business and operational purposes, including:
1. Directory Publishing & Discovery: Structuring and publishing verified business profiles to assist consumers in finding authentic local service providers across Bangladesh’s 64 districts.
2. Facilitating Consumer-to-Business Connections: Forwarding user inquiry messages, callback requests, and contact link activations directly to listed business owners.
3. Verification & Anti-Fraud Measures: Reviewing submitted trade details and business verification documents to remove outdated listings, fake listings, spam, and fraud.
4. Account Management & Support: Administering user and merchant dashboard accounts, processing subscription plans, and delivering technical support.
5. Communications & Notifications: Sending transaction receipts, account status updates, listing approval alerts, security warnings, and administrative platform announcements.
6. Search Optimization & Platform Improvement: Enhancing internal search indexing, optimizing page loading speed, repairing broken technical functions, and upgrading directory user interface.
7. Legal Compliance & Enforcement: Complying with applicable laws, court orders, regulatory inquiries, and enforcing our Terms of Service.
6. PUBLIC DIRECTORY DATA & SEARCH ENGINE INDEXING
Please take note of the public nature of the Banglalook Platform:
– Publicly Available Information: Any business details explicitly submitted for public directory publishing (including business telephone numbers, physical store addresses, business emails, operational hours, reviews, menu items, and photos) are designed to be publicly viewable by anyone visiting banglalook.com.
– Search Engine Web Crawling: Public business profiles published on Banglalook are indexed by public third-party search engines (e.g., Google, Bing). Information indexed by search engines may remain visible in third-party search caches even after modification on Banglalook, until the third-party search engine updates its index.
– Protected & Non-Public Data: Private account passwords, identity proofing documents (e.g., private trade license uploads used only for internal verification), payment details, and private account activity logs will NEVER be displayed publicly or indexed by search engines.
7. INFORMATION SHARING & DISCLOSURE
Banglalook maintains a strict policy regarding user data privacy. WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL IDENTIFIABLE DATA TO THIRD-PARTY MARKETING COMPANIES.
Information is shared only under the following strictly defined conditions:
a) Service Providers & Infrastructure Partners: We share data with reliable third-party service providers who help us operate our Platform (such as cloud hosting infrastructure providers, SMS gateway suppliers for verification codes, email distribution vendors, and cybersecurity auditing tools). These partners operate under strict non-disclosure and data protection agreements.
b) Direct Business Inquiries: When a user fills out a “Contact Business” form or requests a callback for a specific listed company, the contact information submitted in that form is shared directly with the owner or administrator of that specific business listing.
c) Legal & Regulatory Obligations: We may disclose user or business information if required to do so by Bangladeshi law, court orders, judicial mandates, law enforcement directives, or governmental bodies acting within valid legal authority.
d) Protection of Rights and Safety: We reserve the right to disclose information when necessary to investigate potential fraud, technical threats, security vulnerabilities, or illegal activities threatening the rights, property, or safety of Banglalook, our users, or the general public.
e) Business Restructuring: In the event of a merger, acquisition, asset sale, or corporate reorganization, database records containing user and directory information may be transferred as part of the operational business assets, subject to the buyer agreeing to respect this Privacy Policy.
8. DATA STORAGE, RETENTION & SECURITY MEASURES
A. Data Storage Location
Your data is securely stored on protected servers equipped with restricted access protocols, industry-standard firewall monitoring, and encryption controls.
B. Security Standards
We enforce administrative, technical, and physical safeguards designed to prevent unauthorized data access, loss, alteration, or destruction. Security practices include:
– Hypertext Transfer Protocol Secure (HTTPS) with SSL encryption across banglalook.com.
– Encrypted password hashing and multi-factor authentication options for dashboard access.
– Role-based employee access control to back-end administration databases.
– Regular security patches and infrastructure vulnerability monitoring.
However, please be aware that no electronic transmission over the Internet or digital database storage method can be guaranteed to be 100% immune from breach. Users are responsible for keeping their account credentials and passwords confidential.
C. Data Retention Policy
– Active Business Listings: Information related to public business listings is retained for as long as the business remains active on Banglalook or until a request for listing removal is submitted by an authorized business representative.
– User Accounts: Personal account records are stored as long as the account remains open.
– Inactive / Terminated Data: Inactive records, support emails, and transaction logs are retained for a period necessary to satisfy auditing, legal compliance, fraud protection, and dispute-resolution requirements under local laws.
9. COOKIES POLICY AND PREFERENCE MANAGEMENT
Banglalook uses cookies, web beacons, and local browser storage to provide a secure and efficient browsing experience.
How to Manage Cookie Settings:
Most modern web browsers allow users to modify cookie settings via browser preferences. You can configure your browser to block third-party cookies, clear existing cookies, or notify you when a cookie is sent. Please note that disabling essential session cookies may affect certain platform features, such as merchant login or form submissions.
10. YOUR DATA PROTECTION RIGHTS & CHOICES
Whether you are a consumer or a business owner operating in Bangladesh, you have control over your data stored with Banglalook:
– Right to Access & Inspect: You have the right to request information regarding the personal or business data we hold about you.
– Right to Rectification / Edit: You can correct or update outdated, inaccurate, or incomplete business details directly through your merchant dashboard or by contacting support@banglalook.com.
– Right to Request Erasure (Listing / Account Removal): Authorized business owners or account holders may request the deletion of their user profile or public business listing at any time, subject to identity verification.
– Right to Opt-Out of Marketing Communications: You may opt out of receiving non-essential promotional emails, market newsletters, or promotional updates by using the “Unsubscribe” link provided at the bottom of our commercial email messages. (Essential transactional alerts and listing verification messages will still be delivered).
To exercise any of these rights, please email support@banglalook.com with the subject line “Data Privacy Request.”
11. THIRD-PARTY LINKS & EXTERNAL WEBSITES
The Banglalook directory contains thousands of external links directing users to third-party business websites, corporate portals, social media handles, e-commerce stores, and mapping platforms.
Banglalook does not own, operate, or control these external websites and is not responsible for the privacy practices, content, security measures, or data collection policies employed by third parties. We strongly advise users to review the privacy policy of every external website they visit after leaving banglalook.com.
12. CHILDREN’S PRIVACY PROTECTION
Banglalook is designed as a business-to-business (B2B) and business-to-consumer (B2C) commercial directory platform intended for general audiences. Our services are not directed at, marketed to, or intended for children under the age of 18. We do not knowingly collect or maintain personal identifiable information from children. If we discover that a minor under 18 has registered an account or provided personal details without parental consent, we will take swift action to remove such data from our servers.
13. CHANGES AND UPDATES TO THIS PRIVACY POLICY
Banglalook reserves the right to revise, modify, or update this Privacy Policy at any time to reflect updates in our platform features, operational practices, or applicable regulatory laws in Bangladesh.
When changes are made, we will update the “Effective Date” and “Last Updated” timestamps at the beginning of this policy. Significant changes affecting how we collect or handle personal data will be communicated through a prominent banner on banglalook.com or via direct notification to registered account emails. Continued use of the Platform after an updated policy is posted signifies your acceptance of the revised terms.
14. GOVERNING LAW & JURISDICTION
This Privacy Policy and any data disputes, claims, or proceedings arising out of or related to the use of banglalook.com shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any legal action or dispute arising under this policy shall be subject to the exclusive jurisdiction of the competent courts located in Dhaka, Bangladesh.
15. HOW TO CONTACT US
For any inquiries, requests for data modification, business listing removal requests, or questions regarding our data privacy standards, please reach out to our team:
Banglalook Support Team
– Website: https://banglalook.com
– Customer & Privacy Support Email: support@banglalook.com
– Business Listing Verification Email: listings@banglalook.com
– Telephone Line: +880 1700-000000
– Physical Office Address: Level 5, Plot 12, Road 11, Banani, Dhaka-1213, Bangladesh