Terms and Conditions

Effective Date: 04/05/2025
Last Updated: 04/05/2025

Welcome to BanglaLook – your trusted platform for discovering verified professionals and service providers across Bangladesh. Please read these Terms and Conditions (“Terms”) carefully before using our website, services, applications, or features (collectively, the “Platform”).

By accessing, browsing, or using any part of BanglaLook, you agree to be legally bound by these Terms. If you do not agree with any of these conditions, please do not use this website.

1. Definitions

  • “We,” “Us,” “Our” – Refers to BanglaLook, its founders, administrators, and authorized representatives.
  • “You,” “User” – Refers to anyone who accesses or uses the Platform, including both service seekers (visitors) and service providers (professionals).
  • “Platform” – Refers to our website, mobile application, backend systems, and any tools or services we offer.

2. Scope of Services

BanglaLook provides a digital platform for:

  • Listing and discovering professional service providers (doctors, lawyers, teachers, electricians, etc.)
  • Sharing verified contact and qualification details
  • Connecting users with professionals across Bangladesh
  • Publishing helpful blogs, ratings, and user reviews

We are not a service provider ourselves — we only connect users and professionals.

3. Eligibility and User Responsibility

To use our services, you must:

  • Be 18 years of age or older
  • Have the legal capacity to enter into a contract
  • Use the Platform for lawful and ethical purposes only

You are responsible for:

  • The accuracy of your information
  • Your interactions with other users
  • Any content you post or upload
  • Keeping your password and login credentials safe

4. Account Creation and Termination

A. Creating an Account

Users and professionals must register to create listings or leave reviews. When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain and update your account details
  • Avoid using fake identities, impersonating others, or submitting misleading data

B. Terminating an Account

You may deactivate or delete your account at any time by contacting us. We reserve the right to:

  • Suspend or delete accounts that violate our terms
  • Deny future access for repeated or serious violations
  • Retain certain information for legal or operational purposes

5. Professional Listings and Verification

A. Submitting a Listing

Professionals can submit listings with:

  • Full name and professional title
  • Address, phone, and email (if applicable)
  • Qualifications, certificates, or licenses
  • Profile photos and service categories

You are responsible for ensuring all information is accurate and legal.

B. Listing Approval and Updates

We review each listing before publication. We may:

  • Approve or reject listings at our discretion
  • Remove or modify misleading or offensive content
  • Request updated documents to maintain accuracy
  • Assign “Verified” badges to listings after document confirmation

6. Review and Rating Policy

A. Submitting Reviews

Users may submit reviews after interacting with a professional. You agree that:

  • Your feedback is honest, respectful, and based on personal experience
  • You do not post spam, defamatory, or false claims
  • You do not accept payment or incentives for leaving reviews

B. Moderation

We reserve the right to edit, hide, or delete reviews that:

  • Contain offensive language or hate speech
  • Are irrelevant or unrelated to the service
  • Violate our community guidelines

7. Content and Intellectual Property

A. User-Generated Content

All content you upload (text, images, logos, documents) remains your property. However, by uploading it to BanglaLook, you grant us a:

  • Worldwide, royalty-free, non-exclusive license
  • To use, display, reproduce, and distribute it for promotional and operational purposes

You must not upload copyrighted materials unless you own or have rights to them.

B. Our Content

All content created by or for BanglaLook — including layout, code, graphics, branding, and design — is our intellectual property and may not be copied, sold, or redistributed without our written permission.

8. Prohibited Activities

You must not:

  • Use the platform for unlawful purposes
  • Post false or misleading information
  • Send spam, phishing, or harmful files
  • Harass, threaten, or abuse others
  • Interfere with our platform using bots, scrapers, or unauthorized scripts
  • Attempt to reverse-engineer, hack, or disrupt site operations

Violations may result in account suspension, data deletion, or legal action.

9. Payment Terms (if applicable)

BanglaLook may charge for certain premium services such as:

  • Featured listings
  • Homepage visibility
  • Verified profile badge
  • Advertisements

Payment Conditions

  • All prices are displayed in Bangladeshi Taka (BDT)
  • Payments are made securely through third-party processors
  • No refund is guaranteed unless stated in writing
  • We are not liable for failed transactions outside our control

We do not store your credit card or banking details.

10. Third-Party Services and Links

Our platform may include:

  • Embedded maps, reviews, or forms powered by third parties
  • Links to external websites for additional information

We are not responsible for:

  • The accuracy, security, or privacy policies of these sites
  • Any damage or loss resulting from your interaction with external tools or websites

11. Limitation of Liability

BanglaLook is not responsible for:

  • The quality, reliability, or legality of services offered by professionals
  • Any injury, loss, or damage caused by miscommunication, service failure, or disputes between users and professionals
  • Any errors, downtime, or bugs on the website

Use of the platform is entirely at your own risk.

12. Disclaimers

  • BanglaLook does not guarantee employment, service completion, or user satisfaction
  • We do not act as agents, employers, or contractors for the professionals listed
  • We do not verify the authenticity of every review or listing unless explicitly marked as “Verified”

We advise all users to independently verify details before hiring or engaging any professional.

13. Indemnification

You agree to indemnify and hold harmless BanglaLook, its team, and its partners from:

  • Claims, losses, liabilities, or expenses (including legal fees)
  • Resulting from your use of the platform
  • Your violation of these Terms or any third-party rights

14. Changes to Terms

We may revise these Terms at any time. If we do:

  • The updated date will be shown at the top of this page
  • Major changes may be announced via email or a site banner
  • Continued use of the platform means you accept the new Terms

You are encouraged to review this page periodically.

15. Termination of Service

We may suspend or terminate all or part of our services, user access, or functionality:

  • At any time and for any reason
  • With or without prior notice
  • Without liability to you or any third party

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of Bangladesh.

In the event of a dispute:

  • Parties agree to attempt an informal resolution first
  • If unresolved, the issue must be taken to a court located in [Insert City, e.g., Dhaka], Bangladesh

17. Contact Information

If you have questions about these Terms, reach out to us at:

BanglaLook Team
📍 Address: Cumilla, Bangladesh
📧 Email: contact@banglalook.com
🌐 Website: https://www.banglalook.com

✅ Final Words

Thank you for using BanglaLook! We aim to provide a secure, fair, and helpful platform for everyone in Bangladesh. Let’s work together to create a community where every user can find the right professionals with trust and confidence.